Hausarzt
in Germany

Problem

Kassenpatienten wait on average twice as long
for appointments as privately insured patients, for
the same services, at the same practices.
The reason is economic: a private patient generates
roughly 2.3 times more revenue per visit than a GKV
patient.
Practices respond by capping how many statutory-
insured patients they take on, without advertising
that fact anywhere.

No existing platform — not Jameda, not Doctolib, not the 116117 Terminservice — makes this visible before the call.

Goal

90% of Germany’s population is covered by
statutory health insurance Kassenpatienten.
No platform tells them which GP is actually
accepting new patients before they pick up
the phone.
Around 5,000 GP positions are currently
unfilled. That number is projected to reach
8,200 by 2030.

Design Focus

Designed Praxis around the one question
patients cannot answer before calling:
Who is actually taking new Kassenpatienten
right now? That question shaped the whole
flow: intake status, insurance fit, distance,
language, and a request path that turns blind
calling into a clear next step.

Hausarzt in

Germany

Find doctors who are actually accepting

new patients before you waste time

calling clinics one by one.

Designed for patients, not phone calls

Hausarzt
in Germany

Problem

Kassenpatienten wait on average twice as long for appointments as privately insured patients, for the same services, at the same practices. The reason is economic: a private patient generates roughly 2.3 times more revenue per visit than a GKV patient. Practices respond by capping how many statutory-insured patients they take on, without advertising that fact anywhere.

No existing platform — not Jameda, not Doctolib, not the 116117 Terminservice — makes this visible before the call.

Goal

90% of Germany’s population is covered by statutory health insurance Kassenpatienten. No platform tells them which GP is actually accepting new patients before they pick up the phone. Around 5,000 GP positions are currently unfilled. That number is projected to reach 8,200 by 2030.

Design Focus

Designed Praxis around the one question patients cannot answer before calling:

Who is actually taking new Kassenpatienten right now?

Interactive prototype · Select Dr. Sarah Müller
Hausarzt Finder screen
Doctor profile screen
DiabetologieInnere MedizinReisemedizinSportmedizin
Appointment request screen
ANFRAGE · DR. MED. SARAH MÜLLER

Designed for patients, not phone calls

Hausarzt
in Germany

Problem

Kassenpatienten wait on average twice as long
for appointments as privately insured patients, for
the same services, at the same practices.
The reason is economic: a private patient generates
roughly 2.3 times more revenue per visit than a GKV
patient.
Practices respond by capping how many statutory-
insured patients they take on, without advertising
that fact anywhere.

No existing platform — not Jameda, not Doctolib, not the 116117 Terminservice — makes this visible before the call.

Goal

90% of Germany’s population is covered by
statutory health insurance Kassenpatienten.
No platform tells them which GP is actually
accepting new patients before they pick up
the phone.
Around 5,000 GP positions are currently
unfilled. That number is projected to reach
8,200 by 2030.

Design Focus

Designed Praxis around the one question
patients cannot answer before calling:
Who is actually taking new Kassenpatienten
right now? That question shaped the whole
flow: intake status, insurance fit, distance,
language, and a request path that turns blind
calling into a clear next step.

Hausarzt in

Germany

Find doctors who are actually accepting

new patients before you waste time

calling clinics one by one.

Designed for patients, not phone calls

Hausarzt
in Germany

Problem

Kassenpatienten wait on average twice as long for appointments as privately insured patients, for the same services, at the same practices. The reason is economic: a private patient generates roughly 2.3 times more revenue per visit than a GKV patient. Practices respond by capping how many statutory-insured patients they take on, without advertising that fact anywhere.

No existing platform — not Jameda, not Doctolib, not the 116117 Terminservice — makes this visible before the call.

Goal

90% of Germany’s population is covered by statutory health insurance Kassenpatienten. No platform tells them which GP is actually accepting new patients before they pick up the phone. Around 5,000 GP positions are currently unfilled. That number is projected to reach 8,200 by 2030.

Design Focus

Designed Praxis around the one question patients cannot answer before calling:

Who is actually taking new Kassenpatienten right now?

Interactive prototype · Select Dr. Sarah Müller
Hausarzt Finder screen
Doctor profile screen
DiabetologieInnere MedizinReisemedizinSportmedizin
Appointment request screen
ANFRAGE · DR. MED. SARAH MÜLLER

Designed for patients, not phone calls

BEREIT before you call

No more guessing which practice is open. The list shows only what matters — who is accepting right now, and how far away.

Köln-Ehrenfeld

Hausarzt Finder

Arzt / StatusEntfernung

Trust before the request

Patients can check the essentials before reaching out: specialty, next available appointment, distance, location, and a short description of the practice.

Dr. med. Laura Weber

Fachärztin für Allgemeinmedizin

Dr. med.
Sarah Müller

Nächster Termin

Morgen

10:30 Uhr

Standort

800m Entfernt

Troisdorf, Bergheim

Über mich

Ich nehme mir Zeit für Sie und Ihre Anliegen. Mein Ziel ist eine individuelle Behandlung auf höchstem medizinischen Niveau.

Schwerpunkte

DiabetologieInnere MedizinReisemedizinSportmedizin

90 seconds. Zero calls

Insurance pre-filled. Reason selected. The structured request replaces the phone call entirely.

Anfrage · Dr. med. Sarah Müller

Ihre Angaben

Versicherung
GesetzlichPrivat
Ihre Kasse
Techniker Krankenkasse (TK)Kompatibel
Anliegen
Vorsorgeuntersuchung
Status
Neupatient

The anxiety ends here

The request is sent. The practice has 48 hours to respond. If they don't, the request expires and the patient moves on — no silence, no waiting.

Bestätigung · Dr. med. Sarah Müller

Anfrage gesendet.

ArztDr. med. Sarah Müller
VersicherungGesetzlich · TK
Kasse✓ Kompatibel
AnliegenVorsorgeuntersuchung
StatusNeupatient

Die Praxis antwortet in der Regel innerhalb von 48 Stunden.

Ohne Rückmeldung läuft die Anfrage automatisch ab.

BEREIT before you call.

No more guessing which practice is open. The list shows only what matters — who is accepting right now, and how far away.

Trust before the request.

Patients can check the essentials before reaching out: specialty, next available appointment, distance, location, and a short description of the practice.

90 seconds. Zero calls.

Insurance pre-filled. Reason selected. The structured request replaces the phone call entirely.

The anxiety ends here.

The request is sent. The practice has 48 hours to respond. If they don't, the request expires and the patient moves on — no silence, no waiting.

Köln-Ehrenfeld

Hausarzt Finder

Arzt / StatusEntfernung
Dr. med. Laura Weber

Fachärztin für Allgemeinmedizin

Dr. med.
Sarah Müller

Nächster Termin

Morgen

10:30 Uhr

Standort

800m Entfernt

Troisdorf, Bergheim

Über mich

Ich nehme mir Zeit für Sie und Ihre Anliegen. Mein Ziel ist eine individuelle Behandlung auf höchstem medizinischen Niveau.

Schwerpunkte

DiabetologieInnere MedizinReisemedizinSportmedizin
Anfrage · Dr. med. Sarah Müller

Ihre Angaben

Versicherung
GesetzlichPrivat
Ihre Kasse
Techniker Krankenkasse (TK)Kompatibel
Anliegen
Vorsorgeuntersuchung
Status
Neupatient
Bestätigung · Dr. med. Sarah Müller

Anfrage gesendet.

ArztDr. med. Sarah Müller
VersicherungGesetzlich · TK
Kasse✓ Kompatibel
AnliegenVorsorgeuntersuchung
StatusNeupatient

Die Praxis antwortet in der Regel innerhalb von 48 Stunden.

Ohne Rückmeldung läuft die Anfrage automatisch ab.